Terms of Service

Effective date: 26 May 2026  ·  Last updated: 26 May 2026

Welcome to Creww. These Terms of Service (“Terms”) form a binding agreement between you and [Samuel Montanaro, ABN XXXXXXXXXXX] (“we”, “us”, “Creww”), governing your use of the Creww iOS application and the website at creww.au (together, the “Service”). By creating a Creww account, you confirm you have read, understood, and agree to be bound by these Terms.

1. What Creww is

Creww is a private group chat application for friendship groups and punters clubs. It includes group messaging, a shared events calendar, a record-keeping ledger for friendly bets, a shared portfolio tracker, a weekly group check-in, and a contributions tracker for shared funds.

Creww is not a financial product, brokerage, betting operator, payments processor, or licensed financial advice provider. It is a recording and communication tool used by you and your friends.

2. Eligibility

3. Subscription, billing, and cancellation

3.1 Subscription

Access to Creww requires a per-user subscription of A$4.99 per month, billed monthly through the Apple App Store. The subscription auto-renews each month at the price published in the App Store at the time of renewal.

3.2 Payment

Payment is taken by Apple. We never see your credit-card or payment details. Apple notifies Creww via RevenueCat that your subscription is active.

3.3 Cancellation

You can cancel your subscription at any time from Settings → Apple ID → Subscriptions on your iPhone. Cancelling stops the next auto-renewal — you continue to have access to Creww until the end of your current billing period.

3.4 Refunds

Refund requests are handled by Apple under Apple’s standard refund policy. To request a refund, visit reportaproblem.apple.com. Creww cannot directly issue refunds for App Store purchases.

3.5 Subscription lapse and crew ownership

If your subscription lapses while you own a crew, ownership of that crew is automatically transferred to the longest-tenured admin (or, failing that, member) who still has an active subscription, so the crew continues to function. If no remaining member has an active subscription, the crew is paused.

4. Your content

4.1 What you own

You retain ownership of everything you post to Creww — messages, photos, videos, voice notes, trades, bets, events, check-ins, and contributions. We do not claim any ownership of your content.

4.2 Licence you grant us

To operate the Service we need a limited licence over your content: you grant us a non-exclusive, worldwide, royalty-free licence to host, store, transmit, display, and back up your content solely so we can deliver Creww to you and the members of your crew. This licence ends when you delete the content or your account, subject to the data-retention period in our Privacy Policy.

4.3 What you can’t post

You agree not to post content that:

4.4 Moderation and reporting

Crews are private — only invited members see the content. We do not proactively monitor crew content. However, we reserve the right to remove content and suspend or terminate accounts that we reasonably believe violate these Terms, particularly where we receive a credible report from a crew member.

5. Friendly bets, trades, and contributions — record-keeping only

Important: Creww’s ledger, portfolio, and contributions features are tools for recording what you and your friends have already agreed — not for executing financial transactions. Creww does not move money, hold funds, place bets with any operator, execute trades on any market, or facilitate gambling.

Specifically:

Creww does not provide financial, investment, tax, or legal advice. Anything that looks like advice from the App is not advice — it is information. Consult a licensed adviser before making financial decisions. You are solely responsible for any tax, legal, or financial consequences of your real-world transactions.

6. Privacy

Our handling of your personal information is described in our Privacy Policy, which forms part of these Terms.

7. Service availability

We make reasonable efforts to keep Creww available, but the Service is provided “as is” and may experience downtime, errors, interruptions, or data delays. We do not guarantee uninterrupted access and are not liable for periods of unavailability.

8. Suspension and termination

You can stop using Creww at any time and delete your account from Settings → Delete Account in the App.

We may suspend or terminate your account if we reasonably believe you have breached these Terms, particularly where the breach causes harm to other users. Where possible we will give you notice and an opportunity to address the issue before terminating.

9. Limitation of liability

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that you have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) where doing so would be unlawful.

Subject to the paragraph above, and to the maximum extent permitted by law:

10. Indemnity

You agree to indemnify and hold us harmless from any third-party claim arising out of your content, your breach of these Terms, or your misuse of the Service, except to the extent caused by our own breach of law or these Terms.

11. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you via an in-app banner before the changes take effect, and the “Effective date” at the top of this page will be updated. Continuing to use Creww after the effective date constitutes acceptance of the revised Terms. If you do not agree to the changes, you may close your account.

12. Governing law

These Terms are governed by the laws of New South Wales, Australia. You and we submit to the exclusive jurisdiction of the courts of New South Wales for any dispute arising out of or relating to these Terms or the Service, except where Australian Consumer Law grants you the right to bring proceedings in another forum.

13. Severability

If any provision of these Terms is held to be unenforceable, the remainder of the Terms continues in full force. Unenforceable provisions are read down to the minimum extent necessary to make them enforceable.

14. Entire agreement

These Terms, together with the Privacy Policy and any in-app notices, constitute the entire agreement between you and Creww regarding the Service, superseding any earlier agreement on the same subject.

Contact
Creww
Email: support@creww.au
Operator: [Samuel Montanaro, ABN XXXXXXXXXXX]
Governing law: New South Wales, Australia